What Is Food Delivery Software?
The restaurant delivery software is the tool that allows you to make your order from the place of your choice and then get it delivered there and then. If you are the restaurant owner and want to manage numerous delivery orders you need to purchase delivery software that will keep track of all your transactions.
When someone orders the food, it will come from your system to wherever he/she wants it delivered.
When it gets there, your delivery software is there to notify you, collect payment, and so on.
Food delivery software allows you to automate most of the processes:
- order processing;
- delivery processing for couriers;
- receiving money for delivery.
In other words, with restaurant delivery software, there are lots of things that you can do such as tracking orders, electronic billing, and e-commerce confirmations all in one place.
It is a big advantage of providing a food delivery platform in restaurants. One of the major advantages is that providing food delivery in restaurants helps a restaurant to set up the customized menus for its guests too. You will be able to develop your menu based on the needs and demands of your customers these days.
Food delivery software also provides important statistics and analytics. The data obtained allow you to make real-time conclusions and continuously improve the service to keep your customers happy. Modern restaurant delivery software is equally useful for customers, couriers, chefs, and management. Below you can find a list of the most common software features.
List of the Best Food Delivery Software
Restaurant Delivery Software Buyer’s Guide
Common Features of Food Delivery Software
Software for food delivery combines the capabilities to work with customers, couriers, back-office employees:
Online menu – on your menu site, you can list all your available dishes, and they will be delivered to your customers after ordering. They will be able to have a decent meal while staying at home.
Online ordering – is one of the most important features included in a fast and reliable food delivery system. Many people may even rely on this feature to get their business on the road.
Kitchen management – as soon as the online order is received, a notification will appear in the kitchen. This will allow you to prepare meals faster and pass them on to delivery.
Courier routing – the app directs the driver to the customer’s address to finish the order as quickly as possible. Many apps can take traffic conditions into consideration to create the best route.
Delivery zone management – the feature of restaurant delivery software helps you to create different types of zones. You can create a specific zone for every customer which takes care of their needs.
If they want to spend special time, you can create a separate zone for them. These zones can be used as delivery slots and you can engage an app that sends the order to the right services on time.
In addition to these basic features best restaurant delivery software has other features that will be more useful to back-office employees:
Tablet and mobile POS integration
While use of mobile devices is rapidly increasing, delivery software can be integrated with a smartphone or tablet to receive and manage orders conveniently from anywhere.
Financial system integration
You can integrate restaurant delivery software with the finance system as well. It helps to stay proficient in financial matters by using this feature. When you are keeping a record of the pointwise consumption details, it will be easy for you to compare your revenue.
This feature helps you to manage your inventory. You can manage the inventory in detail by using this feature. It will help you to keep records of the materials as well. It will also help you to know when a product is running low and you need to restock.
Customer relationship management (CRM) integration
The feature will help you to maintain a cordial relationship with your customers. You can have the details of the conversations and maintain a detailed log of them.
Benefits of Implementing a Food Delivery Platform
There are many benefits of having a food delivery platform in your restaurant. You can have a daily order summary which will help you to stay trained with the revenue of every day.
It will also help you to know how much you have spent on every product, which can be an expensive one. There is no need to remember the cost of your products as well since it is a daily order summary. In addition, there is a weekly and monthly statement to see your financial status.
You will also get in touch with your sales representative easily by giving them an application form with all your requirements. There is a proper procedure involved in every unit of work that needs to be followed properly. Restaurant management software system offers extensive training to its employees so that they can perform better.
Depending on your current software, there are different benefits to using food delivery software:
Benefits of food delivery platform with established POS system. You can order food through an established POS system in your restaurant. There are many advantages that you can get from this. Ordering all the things with the POS will be very easy and simple.
You will be able to make a quick reference to the products by seeing them on the screen. It will be beneficial to use the cash register for payment purposes too. Restaurant delivery software features an online payment option as well and you will be able to log in to the account once a month which is not possible in a traditional way of payments.
Benefits of food delivery platform without established POS system. Despite the fact that the POS system plays a very important role in the work of the restaurant, you can get benefits from food delivery software even if you do not have a POS system installed.
You will see quick returns, increased employee efficiency, and an increase in orders. You will also have more data to analyze and make decisions.