Food Delivery Software with Mobile App Buyer’s Guide
How Does Food Delivery Software with Mobile App Work?
Whenever a customer places a food order, the software sends an alert to the delivery personnel regarding the order’s location and expected time of arrival. This reassures that the food is likely to arrive on time.
In case of any changes in the delivery, once it has been dispatched, such as change of address or route, the dispatch management allows the service providers to update the customer about the changes to be carried out further.
These features also help you track your deliveries on a real-time basis and make food delivery scheduling more efficient. It also allows you to stay organized and efficient with your business. It provides you with relevant insights and business intelligence. It uses mobile phone numbers, names, and photographs of all vendors for easy identification.
The most end-to-end solution focuses on improving business operations from the ordering process through the sales and delivery process up to post-order management. It features unique features such as vendor management for tracking vendor performance and nimble payments for flexible payment installments.
Most Popular Features of Food Delivery Software with Mobile App
In most cases, developers offer a standard set of features in mobile applications such as food delivery software. Below is a list of the most popular features that can be found in the software:
- Online ordering – this is a feature that allows the customers to place orders online. This means that customers can order products or food from your site or mobile app.
- Online menu – you can create an online menu to help your customers navigate directly to a product without actually navigating to other sections of your site.
- Driver routing – the driver routing feature is very helpful in creating routes for your drivers to deliver the goods on time so as to avoid late arrival which can lead to dissatisfied customers. It takes care of such things by calculating the distance between locations and providing real-time information to drivers about their destination so that they can ensure delivery on time with no delays.
- Delivery zone – this feature allows you to create zones for your delivery purposes. You can also set delivery times and rates for a specific zone. Then drivers can only deliver the items that are related to their zone.
- Kitchen management – helps you to manage the inventory of items for your store. You can create categories for each category like utilities, gadgets, dresses, and apparel. Also, you can track all your products and foods in the kitchen.
In addition to mobile food delivery software, mobile POS systems are installed that offer the following features:
- Inventory management
- CRM
- Employee management
- Food costing